Consumers and Class Action Notices: An FTC Workshop Banner

On October 29, 2019, the Federal Trade Commission will hold a public workshop in Washington, DC on improving class action settlement notices for consumers.

The event will address current practices and research related to class action notices, redress methods, claims rates, check-cashing rates, and similar issues. The workshop will include several panels of experts representing a wide range of perspectives, including consumer groups, defense and plaintiff attorneys, class action administrators, and government agencies.

 

Consumers and Class Action Notices

9 AM Opening and Welcome Address 9:10 AM FTC Class Action Consumer Research 9:35 AM Panel 1: Current Practices- Problems and Opportunities in Reaching Consumers 10:50 AM Panel 2: Researching the Past and Predicting the Future 11:50 AM Panel 3: Looking Ahead- Challenges and opportunities for Increasing Consumer Recovery Rates 12:45 PM Closing Remarks